Shipping Policy

SIXTEEN — WEAR YOUR STORY.

At SIXTEEN, we want your shopping experience to be simple, reliable, and transparent. Here's what you need to know about how we process and deliver your orders.

Order Processing

Orders are processed after successful payment confirmation.

Our team carefully prepares each order before dispatch. Processing times may vary depending on product availability, weekends, and public holidays.

Shipping Locations

We currently aim to deliver orders across India, subject to courier service availability.

Delivery Time

Estimated delivery times will be provided during checkout or after dispatch, where available.

Actual delivery times may vary depending on your location, courier operations, weather conditions, and other unforeseen circumstances.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, tracking information will be shared when available through our delivery partner.

Delayed or Missing Deliveries

If your order is delayed or you experience a delivery issue, please contact us through our Contact Us page with your order number.

We will do our best to assist you.

Incorrect Shipping Address

Please ensure your shipping address and contact details are correct before placing an order. Address changes may not be possible once an order has been dispatched.

Contact Us

For shipping-related questions, please use the Contact Us page on our website.

SIXTEEN — MORE THAN JUST A NUMBER.